Shipping Policy
Shipping Policy
Last Updated: July 24, 2026
Welcome to Amazono.in. We are committed to delivering your orders safely, securely, and as quickly as possible. Please read our shipping policy carefully before placing an order.
1. Order Processing
- Orders are processed on business days (Monday to Saturday), excluding public holidays.
- Most orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed after business hours may be processed on the next business day.
- During festivals, promotional events, or high-demand periods, processing times may be extended.
2. Shipping Locations
We currently ship across most locations in India.
If your location is not serviceable, we will notify you and issue a full refund if payment has already been received.
3. Estimated Delivery Time
Estimated delivery depends on your location and courier availability.
- Metro Cities: 2–5 Business Days
- Tier 2 & Tier 3 Cities: 3–7 Business Days
- Remote Areas: 5–10 Business Days
Delivery timelines are estimates and may vary due to weather conditions, natural disasters, courier delays, or other unforeseen circumstances.
4. Shipping Charges
Shipping charges, if applicable, are displayed during checkout before payment.
From time to time, Amazono.in may offer:
- Free Shipping on selected products
- Free Shipping during promotional campaigns
- Discounted shipping offers
The final shipping cost will always be visible before placing your order.
5. Order Tracking
Once your order has been shipped, you will receive:
- Order Confirmation
- Shipping Confirmation
- Tracking Number
- Courier Partner Details
You can track your shipment using the tracking information provided.
6. Delivery Attempts
Our courier partners generally make multiple delivery attempts.
If delivery cannot be completed due to:
- Incorrect address
- Incorrect phone number
- Customer unavailable
- Refusal to accept delivery
the shipment may be returned to us.
Additional shipping charges may apply for re-dispatch.
7. Address Accuracy
Customers are responsible for providing accurate:
- Full Name
- Shipping Address
- Landmark (if applicable)
- PIN Code
- Mobile Number
Amazono.in is not responsible for delays caused by incorrect or incomplete address information.
8. Damaged Packages
If the outer package appears:
- Damaged
- Torn
- Opened
- Tampered
please do the following:
- Take clear photographs before opening.
- Contact our customer support immediately.
- Share your Order ID and supporting images.
This helps us investigate the issue with the courier partner.
9. Delayed Deliveries
Although we strive to deliver within the estimated timeframe, delays may occur due to:
- Extreme weather
- Natural disasters
- Government restrictions
- Transport disruptions
- Courier operational issues
- High seasonal demand
We appreciate your patience in such situations.
10. Failed Deliveries
If a shipment is returned due to:
- Customer unavailable
- Wrong address
- Refusal to accept the order
we may:
- Re-dispatch the order (additional charges may apply), or
- Cancel the order according to our cancellation policy.
11. International Shipping
Currently, Amazono.in ships only within India.
International shipping services may be introduced in the future.
12. Non-Returnable Products
Certain products may be marked as:
- Non-Returnable
- Non-Exchangeable
- Final Sale
These products remain eligible for shipping but are subject to the applicable Return & Refund Policy.
13. Contact Us
If you have any questions regarding shipping or delivery, please contact our customer support team through the contact information available on Amazono.in.
We are committed to providing a smooth and reliable delivery experience for every customer.